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Terms of Service

General Provisions

These Terms of Use (the “Terms”) govern access to and use of the website www.uniontravel.uz (the “Website”), operated by UNION GROUP AGENCY LLC (the “Company”).

By accessing or using the Website, the user confirms that they have read, understood, and agreed to comply with these Terms.

If the user does not agree with these Terms, they must discontinue use of the Website immediately.

Scope of Services

The Website provides information and online booking services related to:

  • Tourism and travel packages
  • Guided tours and excursions
  • Transportation and travel-related services
  • Visa support services
  • Other tourism-related services offered by the Company
  • All services are provided subject to availability and confirmation by the Company

User Eligibility

By using the Website, the user confirms that:

  • They are at least 18 years old or legally authorized to enter into binding agreements
  • The information provided is accurate and complete
  • They will use the Website only for lawful purposes
  • The user is responsible for maintaining the confidentiality of any booking or account information

Booking and Contract Formation

A booking request submitted through the Website constitutes an offer to purchase services.

A contract between the user and the Company is considered concluded only after:

  • Booking confirmation is issued by the Company
  • And/or payment (full or partial) is successfully received
  • The Company reserves the right to refuse or cancel bookings in cases of incorrect information, payment failure, or force majeure circumstances

Pricing and Payments

All prices displayed on the Website are indicated in the specified currency and may be subject to change without prior notice unless a booking has been confirmed.

Payments may be processed through third-party payment providers. The Company is not responsible for technical issues arising from external payment systems.

Users agree to pay all applicable charges related to booked services.

Cancellation and Modifications

Cancellation and modification conditions depend on the specific service or tour booked and are governed by the Company’s Cancellation and Refund Policy.

Users are advised to review cancellation terms before completing a booking.

User Obligations

Users agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Interfere with Website functionality or security
  • Attempt unauthorized access to systems or data
  • Reproduce, copy, or distribute Website content without written permission

Intellectual Property Rights

All Website content, including but not limited to text, images, logos, graphics, and design elements, is the property of UNION GROUP AGENCY LLC or its licensors and is protected by applicable intellectual property laws.

Unauthorized use of Website materials is strictly prohibited.

Limitation of Liability

The Company makes reasonable efforts to ensure accuracy of information on the Website; however, it does not guarantee that all information is free from errors or interruptions.

The Company shall not be liable for:

  • Indirect or consequential damages
  • Losses caused by third-party service providers
  • Delays or cancellations due to circumstances beyond the Company’s control, including force majeure events

Third-Party Links

The Website may contain links to third-party websites. The Company does not control and is not responsible for the content, policies, or services of such external resources.

Privacy

Use of the Website is also governed by the Company’s Privacy Policy, available on the Website.

Amendments to the Terms

The Company reserves the right to modify these Terms at any time. Updated Terms become effective upon publication on the Website.

Continued use of the Website constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Uzbekistan.